Frequently Asked Questions

How can I pay?
Payment is due no later than 48 hours before departure (Mary D sales office – Anse Vata, or secure online card payment). Major cards accepted, as well as cash and foreign currencies.
Weather – can I reschedule?
Contact us at least 24 hours before departure to move your booking without losing your ticket. Go/no-go decisions are based on the weather at Amédée Islet (not in Nouméa). If we cancel on the morning of departure, your ticket remains valid for another date.
Refund policy
Tickets are non-refundable, except for medical reasons (with proof) or if we cancel the trip. Tickets can be postponed to another date.
Accessibility / PRM
Our team assists guests with reduced mobility. An all-terrain beach wheelchair is available on the islet.
Fins / mask / snorkel rental
Rental is available at the Water Sports Base on Amédée Islet.
Showers on site
A fresh-water shower is available. As water is limited on the islet, please use it sparingly.
Senior rate
Yes, a senior fare is available.
Can I stay overnight on the islet?
No, overnight stays are not permitted (only the lighthouse keeper resides there).
Sea snakes (“tricots rayés”) — dangerous?
Their venom can be dangerous, but these snakes are generally shy and non-aggressive. Keep your distance and do not handle them.
Drinks / snacks
A bar serves drinks and snacks throughout the day (closed during lunch service).
Shop
Yes — on-site shop: souvenirs, clothing, pareos, towels, postcards…
Half-day option?
No. There is one departure per day for a full day (the islet is 24 km from Nouméa; crossing 40–45 minutes).
Trips every day?
In normal periods, up to 5 sailings per week (Tuesday, Wednesday, Friday, Saturday, Sunday) — schedules may vary.
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